Who we are
EliteLab Pte. Ltd. (‘we’ or ‘us’ or ‘our’ or ‘EL’) gather and process your personal information in accordance with this privacy notice and in compliance with the General Data Protection Regulation, the Data Protection Act, and the Privacy and Electronic Communications Regulations. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why, and when we collect and process your personal data. Your privacy is important to us, and we are committed to protecting and safeguarding your data rights.
This privacy policy applies to our website users, clients, suppliers, candidates, and all other individuals we require information on to provide our services.
The registered office for EliteLab Pte. Ltd. is at 68 Circular Road, #02-01, Singapore 049422, Singapore, and we are a Company registered in Singapore under registration number UEN: 123456789A.
Changes to the privacy notice
We may update our privacy notice to ensure that we are keeping in line with data protection legislation. We shall, of course, notify you if any changes are made.
Information we collect and process
EliteLab Pte. Ltd. processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our corporate services. We will never collect any unnecessary personal data from you and do not process your information in any way other than already specified in this notice.
We may monitor your use of the website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data, and the originating domain name of a user’s internet service provider. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, please see our Cookie policy.
The personal data that we may collect from you is:
How we collect your personal data
This may be collected via the following means:
What do we use your personal data for?
EliteLab Pte. Ltd. takes your privacy very seriously, and we are committed to protecting and safeguarding your data privacy rights. We only retain your data for as long as is necessary and for the purposes specified in this notice. If you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.
The purposes and reasons for processing your personal data are detailed below:
What are the legal grounds for processing your personal information?
We collect your personal data in relation to the performance of a contract to provide you with the services you require. To comply with our legal obligations to enable us and other companies in our group to make decisions about you and any related person for fraud prevention and anti-money laundering purposes.
Your Rights
Here is a list of the rights that you have under data protection legislation:
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request. This is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. EliteLab Pte. Ltd. may use a third party to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws, and any other appropriate confidentiality and security measures.
In order to competently provide our services to you, we may provide your data to the following third parties:
Is your personal information transferred outside the EEA?
We may need to transfer your personal data to third parties located outside the European Economic Area, for the purpose set out in this policy.
Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data, for example:
Safeguarding measures
EliteLab Pte. Ltd. takes your privacy seriously, and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures in place, including:
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure.
Consequences of not providing your data
You are not obligated to provide your personal information to us; however, we are unable to provide our services without it. In cases where providing some personal information is optional, we shall make this clear.
How long we keep your data for
EliteLab Pte. Ltd. only ever retains personal information for as long as is necessary, and we have strict review and retention policies in place to meet these obligations. We are required under certain legislation to keep your basic personal data (name, address, contact details) for a minimum of five years after the termination of our relationship, unless we are required to retain this information by another law or for the purposes of court proceedings. Retention periods are in line with legal and regulatory requirements or guidance.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Lodging a complaint
EliteLab Pte. Ltd. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the ICO.
Our contact details
If you have any questions regarding the information provided in this policy, please contact us using the following:
By post: EliteLab Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422, Singapore.
By E-mail: [email protected]
By Phone: +6576585476